Self Storage Frequently Asked Questions
Severna Office and Storage Park of Millersville is a self-storage facility located in Anne Arundel County, Maryland. Our customers may have questions or concerns about storing their belongings with us. That’s why we’ve compiled a list of frequently asked questions to help provide some clarity and peace of mind.
These FAQs cover unit sizes, access hours, security measures, and payment options. However, if you still have a question that isn’t answered on this list, or if you need more information about our facility, please don’t hesitate to reach out to our resident manager. They will be more than happy to assist you and provide the information you need to make an informed decision about storing your belongings with us. You may also want to see our FAQs about moving truck rentals and small office spaces.
Move-In and Payment
Yes. We rent all of our units on a month-to-month basis. So if you only need to stay for a month, we’re okay with that. We want you to be happy you chose Severna Office and Storage for any length of stay.
Ask your homeowners or renters insurance provider whether stored belongings are covered and whether the items must be declared. If your policy does not provide coverage, ask our office about available tenant insurance options. Coverage terms vary, so review the policy details before choosing.
We accept major credit cards, including Visa and Mastercard.
Yes. We sell boxes, packing tape, locks, bubble wrap, and other moving supplies at our Millersville office. Stock varies, so call ahead if you need a particular item or a large quantity.
We take major credit cards or checks. You can set up an automatic payment or pay monthly in person or by mail.
No. Move-ins only pay for the remaining portion of the month. There is no need to wait until the beginning of the month to move into your self-storage unit!
Our storage experts, the resident manager or her assistant, will go over your needs and show you the unit before you sign up. If you don’t think the unit you selected will meet your immediate needs, you can easily pick a different size at that time. Since the rental agreements are month by month you can always increase or decrease your storage size every month.
If we have a storage unit that meets your needs available, you can move in immediately after you sign up with us. Just stop by or call and let us know what you need and we can tell you what we have available for immediate occupancy.
Depending on when you move in, the date may fluctuate from the 1st of the month. If you have questions about when your rent is due, please check with the office.
You will have 24/7 access to your self-storage items. We have a gate that allows you in with an access code. We give you your access code at move-in. If you need to speak with someone in the office about your unit, please check our current storage and moving truck office hours.
Storage Information
Yes. You are the owner of the unit, you have the keys to the lock. For security reasons, please let us know if you give others access to your storage unit.
Maybe. Please give us a call to talk about what your needs are and what types of storage units we have available for this type of storage.
Yes. Severna Office and Storage has many customers who store their motorcycles and ATVs with us. Please contact us for information.
Yes. You provide the lock for your unit, so only you and the people you authorize have the key. You may bring a suitable lock or purchase one from our office.
Find out how much storage space you need with this helpful FAQ.
Start with the largest pieces you plan to store, then estimate the number of boxes. How tightly you pack and how often you need access can change the best choice, so these examples are only a starting point:
- 5 x 10: A small room, boxes, and a few furniture pieces.
- 10 x 10: Many one-bedroom apartment contents.
- 10 x 15: A larger apartment or compact two-bedroom home.
- 10 x 20: Many two- or three-bedroom moves, depending on furnishings.
- Larger units: Household moves with garage items, appliances, or business inventory.
Use our storage size information, or call 410-987-1852 and tell us what you are storing. Seeing an available unit in person is often the easiest way to decide.
Good storage packing is less about wrapping everything twice and more about keeping belongings clean, dry, stable, and easy to find later.
Use sturdy boxes in a few sizes
Small boxes are best for books, tools, dishes, and other heavy items. Use larger boxes for linens, pillows, and lighter belongings. Boxes of similar sizes stack more safely than a collection of mismatched cartons.
Clean and dry everything first
Food residue, dirt, and moisture cause many storage problems. Vacuum upholstered furniture, wipe down hard surfaces, and allow every item to dry completely before packing it.
Wrap fragile pieces individually
Use packing paper or bubble wrap for dishes, glassware, lamps, and decorations. Fill empty space in the box so pieces cannot shift. Mark the box “fragile†and note which side should remain upright.
Take apart large furniture
Remove table legs and disassemble bed frames or shelving when practical. Put hardware in a labeled bag and attach it securely to the matching item. A quick photo before disassembly can make reassembly easier.
Label for retrieval, not just move-in day
Write the room and a short list of contents on at least two sides of each box. “Kitchen – baking pans and mixing bowls†is much more useful than “kitchen.†Keep a numbered inventory on your phone for a larger move.
Protect furniture appropriately
Use moving blankets or breathable furniture covers on wood and upholstered pieces. Mattress covers help keep mattresses clean. Avoid tightly sealing wood or leather in plastic for long-term storage.
Build a stable layout
Put heavy boxes on the bottom, lighter boxes above them, and leave a narrow aisle if you expect to visit the unit. Keep frequently needed items near the door.
Check before storing questionable items
Do not store food, fuel, explosives, flammable materials, or anything illegal. Ask our office before storing a vehicle, chemicals, or an item that requires controlled temperature or humidity.
Severna Office & Storage Park sells moving and packing supplies and offers drive-up storage in Millersville. Call 410-987-1852 if you want help choosing a unit or packing material.
Some things may not be stored—for example, explosives, combustibles, ammunition, and toxic materials. Some things aren’t forbidden but aren’t a good idea to store. For instance, you want to avoid storing food (aside from canned goods) or anything that should only be kept under specific storage conditions. An example would be a glass globe filled with water–they would likely freeze and break in the wintertime.
Customers use self-storage for practical gaps in space and timing, including:
- Moving: Hold furniture and boxes when lease, closing, or delivery dates do not line up.
- Renovating: Clear rooms so contractors can work without moving belongings from one corner to another.
- Business storage: Organize tools, records, inventory, signs, or seasonal supplies.
- Seasonal items: Store holiday decorations, patio furniture, sports equipment, and bulky winter gear.
- Downsizing: Create time to sort belongings instead of making every decision on moving day.
If you are unsure whether an item is suitable for storage, call our Millersville office before moving it into the unit.
You’ll need to notify us that you’re vacating the unit. When you move out, please make sure that you’ve cleaned it thoroughly and of course, removed your lock.
This happens sometimes. No worries. Just come to the office during business hours, and we can reset it for you with a valid driver’s license (or approved alternative) identification.
Our managers actually live in an apartment at the self-storage property in Millersville, MD.